I understand you think it is important to extend Patreon’s features and functionalities, but in my opinion flaws and deficiencies in two major fields of BASIC functionalities might prove a dealbreaker for your clients in the long run.
I pay now more than 300 bucks per month for your services, and you are not able to provide me with a proper invoice/receipt!? This is incomprehensible. Please understand that in the European Union I cannot put in screen prints and Excel sheets in my company’s accounting! (That means I have to pay taxes after the whole revenue including your fees! That puts a stellar price tag on your already very expensive service .)
Your messaging system is a mess. (And seems like the mess is growing every single day there.) Please make it possible for us to conduct messaging from an email client (by allowing us to reply the email notifications your server sends to our email inboxes when a patron sends a message in Patreon).
Yes, I use Patreon because its other aspects and features are great, but with these two issues unresolved I am constantly looking for alternatives.
Thanks for your attention.