Hey there. Is it possible for me to offer new patrons a refund on their subscription for the first 30 days if they decide they don’t want to continue supporting me? I’ve read your policy and can’t see anything against it, but just want to double check.
Hey @Sibuor, thanks for the question! As long as you issue the refund yourselves and haven’t paid the money out, we don’t see an issue with this. its your money! Creators can have any refund policy they wish as long as they keep the funds in their account and we recommend turning off auto-payout if you are planning on doing this. Hope that helps!