A quick question for anyone using a mobile phone version of Patreon.
When you click on one of our videos, does it play within the android Patreon app on your phone, or does it take you to Vimeo to play the video?
I have a member who is getting quite disgruntled with the Patreon app continually taking her to Vimeo to watch a video. My member doesn’t wish to join Vimeo in order to watch them using her phone or tablet.
Most of my members are of the silver surfer age group and many (not all) do find using a computer or phone tricky. So when another hurdle is placed there, it does tend to upset some of my members.
I obviously have a member which is experiencing this issue.
I know that Patreon embeds Vimeo and YouTube videos within the web site, why isn’t the embedding code working within the app, so it simply plays within the Patreon app?
BTW, my Vimeo videos are set up correctly within Vimeo for allowing specific websites to embed them, including Patreon.com.
Thanks in advance,