I participated in the Livestream on 2/12 and thought for a while. Could Patreon be getting too big? Is that why you are having difficulty figuring this out? Have you considered splitting it-the company and creating a parent and a subsidary company to better handle things? Maybe categorizing creators - One that focuses on physical goods+digital and the other only digital.
Question - If billing anniversary did occur would creators be receiving weekly or bi-weekly or monthly payments to compensate? How would payouts work
Maybe not allowing people to sign up during the last 7-10 days of the month to avoid that double-billing people don’t like. instead of put them on a waitlist and give them access for the next month. I know this may hinder patrons from signing up but the ones who really want to support their fav creators will comeback.
For example, I have been waiting for over 3 months for a specific eyeshadow to be available. When i got the email notification that it was back in stock I ordered almost immediately.
The main reason creators charge upfront is to avoid fraudulent patrons. These are patrons that sign up, get the goods, and disappear before they are charged.
I’m glad you guys have heard/listened as to why creators are apprehensive about billing anniversary and are trying to create a solution that benefits all/most.