Hi @reyna thank you for your reply to this topic.
We get that Patreon doesn’t have plans to add other payout options. The point of the post is to let Patreon know that it really needs to have a plan for this.
I think this request ought to be treated differently to a simple ‘feature request’. Patreon has a duty of care here because it is currently placing us in an untenable position where we have no choice but to use PayPal - which is costing non-US creators like us very dearly. It’s unethical.
Don’t get me wrong, we are happy to pay fees to Patreon for all the work Patreon does to provide this amazing platform. And we get that we must pay fees to banks and PayPal when they process Patron’s pledges. And yes, PayPal is entitled to charge another fee when we withdraw from Patreon to PayPal.
But to then let PayPal take another huge chunk of our remaining income when it comes to transferring it to a non-USD currency, simply because there’s no other payout option, is one step too far - by any measure.
I mean please take a minute to consider how bad it is: PayPal is taking 3% of our monthly income - on top of the processing fees and Patreon fees we’re already paying. That’s the fee we’re charged to withdraw to a USD account (which is the extra step we’re forced to take so we can use Transferwise to transfer to AUD and get a much better exchange rate). Yes, we could withdraw directly from PayPal to our AUD account, but that way we still pay about 3% of our income because of the exortionate exchange rate PayPal forces us to use. And PayPal constantly increases their fees, too: they increased the fee from 2% to 2.5% earlier this year. And last month they’ve upped it to 3%. It’s nuts
So I hope you can understand why it’s galling to read that “Patreon doesn’t have any plans for other payout options”. To me this says: ‘we’re okay with this situation. We’re ok for PayPal to keep ripping you off and giving you no option to avoid it’.
In lieu of an explanation about why Patreon has no plans for other payout options, one might well ask what Patreon has to gain by allowing PayPal to maintain a monopoly on non-US creator income. At best, Patreon is ignoring our interests and allowing its own Creators - who it should be backing up and supporting - to be preyed upon by a massive corporation like PayPal.
I hope I’m not coming across as an annoying Karen. Our work is our livelihood, it supports our family and employees; so I’m not writing for the sake of arguing; or just to request a new ‘feature’. But rather to ask Patreon to look after our best interests.
And if there is a valid reason for why Patreon doesn’t want to let us withdraw to Transferwise, it would be good to know what that reason is. Because we are paying very dearly for that choice.
TL/DR: What we would really like you to please take back to the team, @reyna , is a request to add other payout options - Transferwise being one that has an excellent reputation. The main point is that we desperately need to have a way to avoid PayPal asap because we’re being robbed of our hard-earned income with every month that passes.
Thank you Reyna, we appreciate your help! <3