Hi @TheWorst, thank you for making this thread and coming back to the forum. I hope I have understood your situation correctly, please let me know if these answers don’t seem to fit what actually happened.
I wanted to first apologize for the confusion around this advice we provided. It sounds like we could have done a better job explaining the pros and cons of retiring your $1 tier and all that comes with such a decision. I’ve spent the last week sharing this feedback within the Patreon team and seeing what we can do to not create such confusion again.
The reason you’re in this tricky situation is because you deleted your $1 tier. Normally we always advise creators to retire the $1 tier, not delete it. This allows creators to still post to their $1 tier to ensure that patrons that joined this tier still get their benefits they signed up for, but new patrons will join the $2 tier and never know the difference. It’s clear that this was not conveyed clearly to you and I truly am sorry about that. I completely understand why this situation seems ambiguous and weird for both you and your patrons. Ideally that way patrons who want to upgrade and get the exclusive HD Images Pack can, but those who want to continue supporting you at $1 can so, and still see the things they wanted to see.
I’d love to offer to @TheWorst , and anyone else who would like it, the chance to join us for a video call to discuss this, answer all your questions, and see what we can do to make this situation better. We’d love to chat through this whole thing to learn more about what we can do to improve, both the livestream and the request to cap custom pledges to the lowest tier. If you would like that, let me know and I’ll find a time that works and get the right members of the Patreon team to join us.