I don’t know if Patreon employees check every blog post, but in case they do, here we go:
I’ve been a Patreon user for about half a year, and I’ve loved it so far. When I got the email today about a bump in income for content creators, it sounded like a really sweet deal. However, everyone I’ve seen talking about it on social media, content creator or patron, sounds dissatisfied with it.
I implore you to reconsider this plan. It will hurt everyone involved - content creators and patrons. The plan punishes people for donating. Charities don’t make people pay more than they choose to at the time of the pledge, so why should Patreon go in that direction? Also, as I’ve seen mentioned on Twitter, a lot of patrons donate all they can reasonably afford to, so tacking on a fee might make them lower or even remove their donations entirely. This applies especially to people who contribute one dollar for the generally reward-less “thank you for donating!” tier, as the new fee would add over one-third of their donation, which doesn’t at all incentivize them to continue. This is especially detrimental, as the people who donate one dollar make up a large portion of patrons, as they may wish to show support without reward, or may not be able to afford more than that. Dissuading them from continuing would greatly impact content creators’ income.
Allowing content creators to get 95% of income instead of 80-88% sounds generous at first, but this is only going to do more harm than good in the long run, especially because the new fees apply to each individual pledge. For the one-dollar contributors, that will be a major problem, if they donate to multiple people. If they donate to just three, then the fees will add up to the cost of donating to a fourth. Not only are patrons going to be punished for donating at all, but they’ll be punished further for donating to multiple people. This seems to send the opposite message of what Patreon is intended for. I would much rather earn 80-88% of, say, 10 dollars, than earn 95% of 5 dollars because the people contributing the other 5 chose to leave.
I ask you again: please, please reconsider this new plan. It punishes people for donating money out of the goodness of their hearts. I’ll take Patreon’s old fees instead of lose far more revenue because patrons no longer have faith in Patreon. I have not seen a single person on social media support this new plan. I hope that you listen to literally your entire user base, and cancel this new plan.
Thank you for your consideration.