My patrons are reporting that are having issues with the checkout page again, the first time occurred during past weekend. They’re unable to choose the membership tiers on the checkout page, they’re given the option of $5 custom pledge by default only.
I tried by myself from a test account I created and it’s happening the same issue described by my patrons. On the checkout page isn’t being shown the “show/hide tier description option”, the link is broken.
It doesn’t matter what tier I choose on the homepage, it gets me to the checkout page with $5 default amount with no tier and I can’t change the amount. For example, if I choose the $15 tier the checkout page shows a $5 amount instead, and I don’t have the option to choose any tier. This is the same issue my patrons are reporting!
I’m very concerned and annoyed because this is the second time this issue has happened in a week. I’m losing money because my patrons can’t join the tier they want. Patreon is my main source of income! I figure I’ve lost at least $200!
I’d like to know if someone else is experiencing this issue with the checkout page?