I like some of these features, like sorting by “tier tenure” and a link to the last message we shared. All that sounds very handy! I look forward to seeing the new improvements.
The fundamental feature I will miss from the old manager is still missing, however. Soon I will want to see a list of who was charged in April, and what their status was. I routinely use this feature of the old manager to scan over the list of a certain tier that gets an item each month, and check how many rewards I owe them. I understand benefits exist, but I like knowing exactly how their charges went through in each month, for reassurance and so I can easily tell the patron “You’re only getting 1 item, since your charge only went through in May”. My conception of how you’d do that with the current UI is a dropdown for “Charged in: December 2019/January 2020/February 2020”, etc.
Also, I hope you would consider making the list more straightforward and tabular in appearance. It suffers from so much whitespace it’s hard to visually scan, it has an annoying hardcoded 50-item pagination limit, not all columns are sortable, and as a result it just doesn’t feel like something to get real work done in. The old manager, however ugly, didn’t have these problems. And for the most part, neither does Kickstarter’s, to use another comparison. I really can’t stand how light and airy this design is for a part of the site that should be about presenting lots of raw data for me to examine, so I would hope that this could be changed as more features are added.
And in case they’re not, I should also ask: is CSV export sticking around?