We recently heard from a patron whose payment method was declined. It took him quite some time to figure out how to straighten out the issue. He wrote and said to us, "Unfortunately, the part to change/update payments is called “transfer membership”. Since I did not want to transfer membership, I never selected that option. But I eventually did and got it straight.
You should tell Patreon that better clarity would help us users when we try to do such things. They wanted to transfer the billing on the membership…not to transfer the membership."
So I’m not sure who I should be trying to tell this to, but I thought I’d try posting it here!