I’ve experiencing a resurgence of one of Patreon’s “Greatest Hits” in terms of bugs…the browser requirement.
Explained as simply as I can: If someone with an outdated browser visits my creator page, it does not render. They receive a blank page. This directly hinders my ability to onboard new patrons because there is nothing there.
I imagine the browser is too old to support some fancy JS feature that Patreon wants to implement everywhere, but a myriad of things could be done about this. Some examples:
- Disable the shiny thing for older browsers, in the name of compatibility.
- Do an “outdated browser” notification up top, just like gmail, facebook, etc.
- Use an older version of whatever JS lib for older browsers only.
- Have a simplified page for older browsers so they at least see a thing.
- Least desirable but better than nothing: Send old browsers to a “you’re using too old a browser to see this page” page.
This is complicated by the fact that my Post pages (eg. http://patreon.com/posts/5542262) are visible on any device that is having trouble viewing the creator page. Just not the creator page itself.
I hope you all can work this out, because I regularly try to share my Patreon page with friends, family, and social media. Just judging from the number of friends and family tell me they can’t see my page, I can’t imagine how many people on social media get a blank page and just close it and move on without saying a word.