Dear Patreon Tech Team,
Recent updates to the Patron Manager have resulted in the “Status” column of the CSV export being empty. We need this column populated with the status - Declined, etc. in order to process what rewards should be sent to Patrons. This is critical information.
If the new interface requires selecting a Status type and then exporting only that type in order to get a CSV containing this information (haven’t tested if this is true) then please consider the extra and unnecessary work created with this flow.
Can we get an update ASAP on how and when this might be resolved - as we’re now waiting for a response before we can move forward with fulfilling rewards for this month.