I’d like to suggest / request that the message system gets a search functionality, or some way to find the message history with a single patron.
At the moment, if you message multiple patrons at once, they get batched together, and you can’t easily find them. It even obscures the names of ones after the first. Sending multiple messages to a patron also doesn’t stack them together, it instead makes a new thread between you and them.
If you make a lot of contact with patrons it’s very difficult to go back through your history. A user search function would save so much time in this regard.