Formatting issues with patrons' addresses

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#1

Hi!
I noticed that the addresses show country codes instead of full country names (for example Canada is CA, and so on). Is there a reason for that? Most of the international mail I’ve received uses full country names. I found it a little confusing but I assume it’s not really a problem when mailing stuff internationally?

Another thing, when I click the “copy” address link in Relationship Manager and then paste the address where I want it, it will show the addressee’s name correctly but then each following line of the address has a lot of spaces in front of it which I would have to delete manually (see the pic below). That makes this feature hard to use. :frowning:

This is the spacing I get when I paste the address in Notepad or other text editor (I removed the actual address)

aadress

And finally, maybe I just don’t know how to do this any better, but when printing address labels, I download the CSV file and then convert the rows with addresses into columns so I can easily copy/paste them and print them.

However, when I do that, I noticed every single data point (zip code, city/town, state etc) ends up separately on a new line. I’m assuming this is not really a problem when mailing things, but typically zip code and city or state tend to be on the same line. In that regard it seems that the address is displayed correctly in Relationship Manager.

Is this even important? Does it matter how addresses are formatted as long as all the info is there? I feel like I may be overthinking this. :smiley:

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"Download as CSV" improvements
Easier Address Export?
#2

Hey @Maarika, you can definitely not overthink these things! Everything you suggested could be a small improvement that saves creators lots of time. I will pass these on to the team who creates this feature and let you know of any update when I get it :slight_smile:

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#3

Thank you, Mindy! :slight_smile:
Ideally, I would just like to be able to copy/paste the address without making any further edits. That would be the best.

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#4

Hey, here’s another little improvement that can be made and be very helpful
When downloading the patreon report (from the patreon manager) to CSV, have the tier next to the patrons (and repeating) instead of above each group.
For example:
image
The current situation is too messy for the eye and also to use the data easily.

Also, please make the tier description column have the text only, without any HTML tags
image

Thank you!

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#5

That’s a good suggestion.

A question for you: when you downloaded the CSV was First Name and Last Name already separated for you? When I downloaded the CSV, they were combined into one field…

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#6

Yes, for me the names are separated to first and last

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#7

Hmm. When I’ve downloaded the CSV from the Patron Relationship Manager, both First and Last Name have been combined into one field: Name.

Where did you download the CSV from?

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#8

https://www.patreon.com/manageRewardsList

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#9

Hey @OdeChan! Thanks for bringing this up. I’ve merged it with another thread about improvements to patron addresses to help keep all suggestions in one place.

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#10

Thank you. That’s helpful.

I had downloaded from the Patreon Manager and it didn’t separate out First and Last names for whatever reason. This will be useful for me. :slight_smile:

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