I’m posting this in here because I figured other people that send out physical rewards might be facing the same challenge
Soon it’ll be time for me to send out a little over 500 envelops with stickers. Both new and old Patreons get the reward from the special offer. I checked the “Ask for shipping address during pledge checkout” box when I modified my tires prior to launching the campaign but I don’t have any shipping addresses for all the old Patreons. How do I get that?
When you add this requirement to tiers that already have patrons, they won’t automatically be asked for this information. You’ll want to send those patrons a note and request they update their pledge to include their address
I could just tell my patreons to “update their pledge” but I’d just like to make sure that is still accurate. Can someone verify that?