Keep in mind that your patrons also need to have discord connected to their patreon account in thier settings for the bot to be able to do anything as that’s where it gets it’s connections and data from. There are FAQ pages on patreon that you can link
to them to ensure they are connected.
Some folks do not want to make that connection because in the past, you would automatically get added to a person’s server without the option of approving that invite. I’m not sure if thats changed now but I stopped connecting mine for that reason. So there
is always always a need to know how to manually put people into their roles as a patron on your server regardless of if you have the bot working or not as there will always be folks who dont want to connect their discord to patreon. (Discord has lots of guides
on how to use the platform so take advantage of it when you need it.)
When I had everything connected, the bit worked okay for the most part but it still hinged on both sides (patron and creator) having discord connected.
For when it doesn’t work, you need to have a link available to give to patrons (invite link from your discord server settings ) to give them and just do it manually.