I recently received some strange feedback which lead to a patron reaching out to me with a frustrating experience; my top tier is $13, but as they were in another currency, the tier displayed as 12.50 euros. After pledging, they realized they did not have access to some posts, and left some frustrated feedback. At my top tier, they should have access to all content.
The reason they did not have access was because current posts are tied to the tier; however, as I first joined in 2016, many of my older posts are tied to pledge amount, which was how Patreon used to distinguish pledge tiers. So they had paid 12.50 in euros, but because those older posts are set at $13 usd, they cannot not view them.
My question is, is this a bug which will be fixed, or do I have to go back and edit hundreds of posts one by one to update them to the current tier structure so that folks who pay less than the number 13 after converting currency will actually be able to access them?
Apologies if this has been addressed; I scrolled around a bit but haven’t found anyone experiencing this specific problem.
Thanks in advance for any help.
Edit: If you don’t know what I mean by “new” style and “old” style, here is an example of when I click to edit an “old” style post.
Again, I could fix this manually by updating them all to the current tiers, but it’s literally hundreds of posts, so I’m not really looking forward to it. If most people no longer have posts in this format then I could understand why Patreon wouldn’t include these post types in the currency project. I guess I just want to know whether it is a bug or not, so I can either get to work updating these manually or if I should submit this info as a bug.