Patreon's support ignores me!

I have sent many messages to the support, but I am constantly being ignored.
My Payout has been blocked several times, it is still blocked and nobody is answering me!
My Patreons have sent money to purchase a new server for my project, but Patreon is blocking our work.
Could someone from the support kindly reply and give information?
Thanks !

1 Like

Hey @Twentythree, thanks for making this post. I’m so sorry for the delay in getting an answer; our team has seen a big increase in support tickets due to COVID. We’re replying to everyone in the order they wrote in but it’s definitely impacted our reply time. I was able to see your tickets and have escalated this to the team so they can get back to you today. Feel free to DM me if that doesn’t happen. Thank you :slight_smile: