Today I had a problem. One person subscribed to my patreon for $ 1 (my most basic subscription) and then I changed the value to $ 50, then changed it to my $ 5 subscription and then canceled it again (I have configured my patreon with CUF). He tells me by private message that he made a mistake and wants me to return the $ 50 dollars. When I check his payment history, I only see a payment of $ 1 and a payment of $ 49, so I have no option to return $ 45.
Honestly, by all means it gives me a very bad feeling, and it is a general pain every month this type of people who make mistakes when subscribing and then ask for solutions where as an artist I must take risks. I would appreciate if there were possibilities for partial refunds, as well as more steps to confirm payments so there would be no excuses for people making “mistakes”.