I’ve written to the help desk about this previously and was treated as if I didn’t know what I was talking about. The amount of money showing on my campaign page is supposed to be a close estimate of what I will receive from my patrons after fees, right? But this is the second time it is significantly inaccurate because one of my patrons has paused their pledge. I know they’ve paused because they told me and because there was no notification of a cancelled pledge. The amount difference between last month’s earnings and this month’s earnings is accounted for by the amount they were pledging. When a pledge is paused, it shouldn’t be counted toward the estimated amount, but it currently is. For one pledge, this may not seem like a big deal to Patreon, but multiple paused pledges could make it seem like a creator is earning hundreds more than they actually are. Accurate numbers are important, especially when one isn’t making a ton of money, as lower numbers can be more of a draw for folks to support a creator who they perceive “needs it.”
Has anyone else experienced this discrepancy? Are there any plans to change the calculation of the estimated earnings? Or am I just best off hiding what I earn? I don’t like hiding it, but I also would prefer it to be more accurate.