It would be great if we (and patrons) could respond to private messages by just replying to the email notification.
Currently I deliver certain rewards by messaging patrons through the relationship manager and asking them some questions. Patrons then get an email notifying them of the message, but apparently some of them didn’t know that this is not just me emailing them, and they respond to the notification email itself instead of clicking the “View Message” button, logging into patreon, and replying in their DMs.
I’ve had a few people get upset with me because they think I’m ignoring them, meanwhile I never got their response because they replied to the notification email from message@patreon.com
It would also save me some time if I could reply to messages by email instead of going into patreon and having to deal with the quirky DMs interface.