Last we week we rolled out a change requiring creators to provide your legal first and last name.
We made these changes to support international sanctions compliance. I received a few questions via DM and wanted to share this FAQ in case other folks had some similar questions. Please let me know if there’s anything else you’d like help with around this.
Why is this now a requirement?
Patreon requires this information so we can verify ownership of the account, reduce the risk of fraud, and comply with our regulatory obligations. You will need to submit your legal first name, legal last name and country of residence. This is not shown on your public profile. Patreon may contact you privately to request additional information to ensure compliance with applicable laws and regulations. You can read our Sanctions Policy here.
Is this new? Have I done this before? Is there a database where this information already lives?
This is new. Previously, you only inputted your Creator name (or display name), which is different from your legal first and last name.
With this change, your “creator name” will be visible on your public Patreon page, but your legal name will not be visible. Because this is a new field of information we’re requiring in order to comply with our regulatory obligations, this information has not previously been stored in any database.
How is this information going to be used? Is it just to check against the sanctions database, or will it be transferred to third parties?
As a global company based in the United States with operations in other countries, we must comply with economic sanctions and trade restrictions, including those implemented by the Office of Foreign Assets Control (“OFAC”) of the U.S. Department of the Treasury. This means that Patreon cannot take part in transactions that involve designated people, places, or items that originate from those places, as determined by agencies like OFAC.
Our payment partners may independently monitor transactions for sanctions compliance, and they may block transactions as part of their own regulatory obligations. Patreon has no authority or control over the independent decision-making of these providers.
What do we put as our legal Name if there are 2 people running the account (ie business partner)?
We suggest listing the owner who will have principal administrative rights, e.g. they will contact Customer Service to make any changes to their account. You can always update and change the name on your account settings page.
Are there any other resources?