Itās literally this. Sooo much work has gone into getting patrons, but if none of them want to stay, thereās no point.
Theyāve built up the infrastructure to get patrons, their focus now should be way more on fixing bugs/issues and adjusting/adding features to keep them.
I know Iāve lost at least one patron who couldnāt find the posts they wanted, and Iām a small creator. I canāt imagine how many larger creators have lost. Let alone how many told them that was the reason they left.
I spent hours and hours over several days building a Google Doc with my posts organized and laid out in a more searchable/readable way. Patreonās folders and tags just arenāt good enough. (Not to mention the insane lag that still persists which was a large contributor to why it took me so long to make that document!)
I honestly feel like most of us would be much less stressed and upset about things like this if Patreon was more communicative with what was going on behind the scenes. It feels like we always have to pry it out of the staff. Give us info on what youāre currently doing. What about updates for each quarter? āHere are our plans for Q1ā That would be amazing! Itās not like itād have to be super detailed, I get it there are things to keep private or a āsurpriseā (though previous āsurprisesā have been hit or miss). But /something/ would be a fantastic start.
