System updates cause patron access problems

I just had a message from a patron as follows:

“My BlackBerry Android updated a few hours ago. Now when I log on to your Patreon site I am locked out as a Patron and invited to register as one.”

Has anyone else encountered this, or can you offer an obvious solution to the probblem?


Flagged to our mobile team. Thanks for sharing.

1 Like

Thank you Carla. :+1: