I searched because I was certain I saw this topic here before, but I couldn’t find it for some reason. The always incredible @mindy will merge things if needed, I’m sure.
Does anyone else send a quick Thank You message to new patrons? I’ve done this since Day One and I have no idea if this practice has contributed to my extremely low churn rate, but it just seems like “good business” to me. In fact, I have to admit… I’ve dropped my patronage to several creators who have slowed down or stopped updating, but had I received that personal touch upfront, I might have stuck around or maybe at least replied to that first message again to ask what was up first.
Here’s the basic gist of what I send:
Hi (name)! Thanks so much for signing up and for the support! If you have any questions or thoughts along the way, please don’t hesitate to get in touch via private message on Patreon or via email. I always love to hear from my readers. Thanks again! – Brian
Anyway, I just wanted to share my 2 cents on this topic. Your milage may vary and obviously your field might be different than mine.