The API has been abandoned.
The API and the docs haven’t been updated for a long time. The github repositories don’t seem to have been worked on for 2 years. The documentation still says you are working on V2, despite there clearly being no activity. So we have 2 abandoned versions mixed together in the documentation, not to mention the libraries only work with V1. The docs also direct users to the patreon developers community saying that your “engineering team and community leaders are active”, despite it clearly being abandoned as we never get responses. None of the github issues get addressed either, aside from other users. Abandoning it sucks, but making it look like it’s still active and you’re willing to help us with it until we dig deeper is terrible.
The API is the #1 most important thing for my patreon. It’s how I give my patrons all of their rewards. They link their patreon account and I can grab their tier and display their digital rewards. This is not on a wordpress website, this is my own website, so I need to be able to access the API myself. Last month it randomly broke and wouldn’t refresh my API key. It took until the middle of the month to get a response, and until the end of the month for it to work again (or at least until I tried it as I never received another response).
I feel like developers have been completely abandoned for the new merch thing, which isn’t how I want to give rewards. I think an API is very important for your platform, and even if you don’t want to put a ton of effort into it, it still needs to be cleaned up so new users don’t get completely lost and misled.