I’m going through my patron relationship manager right now to send out rewards, and three points of feedback came up:
It would be really handy if I could click on an active patron to see their site profile. I know I can do that from a different part of the site but it would just take too long to hunt that down while I’m in the middle of working out rewards.
I love the Additional Details box, but it’s WAY too easy to enter some information in it and then move to another patron without pressing “update” (which should really say Save, a much more intuitive description of what this does) , and lose that info. Please add a little prompt that says "save your changes before clicking away!"
An option to resize this tiny box would also be very welcome.
This is very strange: I tried sending a message to all my active patrons and it said that 2 cannot be messaged right now. The explanation page says I can message basically everyone except followers who never pledged to me. But I am specifically selecting my current, active patrons, and only 1 of them was declined so that’s not it either. What could be the reason?