I have an annoying issue with one post. Some Patrons cannot access one video post in one tier. I can’t recreate the issue myself even with my test account on any device but apparently a pop up appears that says “This video is unavailable”.
I have 2 x tiers.
Tier 1 has many videos, all ‘Public’ on YouTube.
Tier 2 has all the videos in tier 1 plus 1 more video that’s ‘Unlisted’ on YouTube.
Some Patrons cannot view that video either via the app or on Windows pc
I have changed the tier level back and forth and re-saved it and re-copied the YouTube link to try and resolve it but it persists.
Can anyone shed any light on this?