We want to address the confusion around billing started by our recent blog post. Our intention was to transparently give creators an early look at changes we’re thinking through. The impact was a lot of confusion and frustration. We’re sorry.
Any changes to billing are still in the early stages of discovery. We are doing heaps of research and testing to make sure this is the right move and create a tool that will work for creators, without disrupting their benefits.
So many creators have shared their thoughts on Twitter, the community Discord, and right here in the forum. We want to be able to consolidate this feedback into one place and have a dedicated thread to share updates. Moving forward, please share all of your thoughts and ideas regarding Annual Billing here.
We also put together a product survey about billing you can fill out for the product team here: